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Oracle Improves Communications and Reduces Costs with SIP Trunking sponsored by Oracle Corporation WHITE PAPER: This case study showcases how, by migrating to an end-to-end IP architecture and implementing SIP trunks, Oracle has significantly consolidated and simplified its telephony infrastructure. Posted: 13 Sep 2013 \| Published: 13 Sep 2013 TOPICS: Collaboration \| IP Telephony \| Network Configuration Management \| Network Management \| SIP \| Telephony Services \| Telephony Systems

Case Study: Voorhees College sponsored by NEC Corporation CASE STUDY: Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC. Posted: 01 Oct 2009 \| Published: 25 Aug 2009 TOPICS: Communications Networks \| Communications Systems \| TCO \| Telecommunications Networks \| Telecommunications Service Providers \| Telephones \| Telephony Services \| Telephony Systems

Case Study: Eldorado Hotel Casino & Silver Legacy Resort Casino sponsored by NEC Corporation CASE STUDY: Read this case study to learn how Eldorado Hotel Casino & Silver Legacy Resort Casino enhanced guest experience, discovered new revenue streams, streamlined employee workflow, and lowered total cost of ownership by implementing UNIVERGE communications framework and servers. Posted: 24 Aug 2009 \| Published: 05 Aug 2009 TOPICS: Communications Networks \| Communications Systems \| Legacy Applications Software \| TCO \| Telephony Services \| Telephony Systems \| Voice Networking \| Voice Quality

SIP Management: Top benefits and potential challenges sponsored by Metaswitch Networks EGUIDE: This expert E-Guide discusses the benefits of SIP trunking and highlights best practices to address the potential challenges. Posted: 27 Sep 2011 \| Published: 27 Sep 2011 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Network Best Practices \| Network Infrastructure \| Network Management \| Network Performance \| Networking \| SIP \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| VoIP

Guide to Session Border Controllers: The Good, The Bad, The Ugly sponsored by Sangoma Technologies EGUIDE: This e-guide from SearchUnifiedCommunications.com lays out the truth about session border controllers (SBC) – the good, the bad, and the ugly. View now to learn why you need SBC, potential obstacles, and how to overcome them. Posted: 19 Jun 2013 \| Published: 19 Jun 2013 TOPICS: Network Management \| Network Performance \| Network Security \| Network Traffic Management \| Networking \| PSTN \| Telecommunications Services \| Telephony Services \| Telephony Systems \| VoIP

ePlus Technology IT Sourcing, Services, Support & Solutions sponsored by ePlus Technology WHITE PAPER: ePlus Technology helps you develop cost-effective strategies that meet your immediate IT needs as well as your long-term business objectives - letting you focus on your core business. When combined with our suite of on-demand supply chain and financing solutions, ePlus IT services will help you improve asset utilization across your organization. Posted: 24 Apr 2009 \| Published: 28 Dec 2007 TOPICS: Business Intelligence \| Business Management \| Business Process Management \| IT Departments \| IT Management \| ROI \| TCO \| Telephony Systems

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch sponsored by Teleformix DATA SHEET: Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. Posted: 11 Jul 2008 \| Published: 01 Jul 2008 TOPICS: Call Center Management \| Call Center Software \| CRM \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Quality Control \| Telephony Systems \| Voice Communications Software

RADVISION: Recipient of the 2008 North American Videoconferencing Infrastructure Systems Product Differentiation Innovation Award sponsored by RADVISION WHITE PAPER: Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION. Posted: 09 Jun 2008 \| Published: 01 Jun 2008 TOPICS: Collaboration \| Remote Network Management \| Telephony Systems \| Video Chat Software \| Video Telephones \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Standards \| Videoconferencing Systems

Improving VoIP Quality and the Impact of Skype for Business Telephony sponsored by Comcast Business EGUIDE: In this expert e-guide, learn how to properly architect your VoIP so you can provide users with better quality of voice and support for a number of concurrent voice connections. Additionally, discover how Skype for Business telephony stacks up for enterprises. Posted: 09 Mar 2017 \| Published: 07 Mar 2017 TOPICS: IP Telephony \| Telephony Services \| Telephony Systems \| VoIP

A New Tune for Telephony? What MS Lync Really Means sponsored by TechTarget Unified Communications EBOOK: This white paper provides answers to a number of major questions surrounding Microsoft Lync. Read now to decide whether Lync is the best solution for your company's communications needs. Posted: 10 Jul 2014 \| Published: 10 Jul 2014 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Networks \| Communications Software \| Communications Systems \| Networking \| PBX \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

Telephone Systems Reports