WHITE PAPER:
This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.
WHITE PAPER:
This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
WHITE PAPER:
The cloud is growing as a choice for government at all levels and globally. Why? Two big reasons: budget cuts and a need to streamline operations to provide more innovative, efficient services to a demanding, increasingly tech-savvy public.
WHITE PAPER:
This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more!
WHITE PAPER:
Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).
WHITE PAPER:
This exclusive resource discusses what features should be a requirement for your unified communications solutions, offering helpful tips and guidance for purchasing a solution that is right for your specific needs.
WHITE PAPER:
System upgrades and other IT changes can have a negative impact on business intelligence report content, but testing thousands of reports can be tedious and time-consuming. This resource introduces a utility that relieves the burden by automating the testing process.
WHITE PAPER:
Learn about the benefits that fixed-mobile convergence (FMC) and unified communications (UC) offer for both remote and mobile employees and for the corporate IT group, and solutions available to help implement these technologies.
WHITE PAPER:
Access this exclusive resource to find out how video communications are benefiting midmarket enterprises and what your organization can do to take advantage of the new technology.